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Rainmaker Bonus: How to Prepare for a Satisfying Customer Experience

Chris Garrett and Pamela Wilson

In this session, Chris Garrett and Pamela Wilson share the best way to plan your customer’s experience — and your website.

They discuss:

  • How to plan your customer’s journey so you can move them smoothly from discovering your website, to becoming interested prospects, and finally customers
  • The tools and techniques we use when planning web pages and products
  • How to avoid feeling overwhelmed by the planning process and break down your work into manageable chunks
  • You’ll discover information, insider tips, and answers to the questions submitted on our forum.

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